Return Policy

You have 14 days from the date of purchase to initiate a return or exchange. After 14 days, we are unable to process any returns.

• Eligibility:
  To be eligible for a return or exchange, the item must:
  • Be in a new, unused condition with all original packaging, tags, and accessories footwear be in original box and unworn
  • Be purchased directly from our website (please retain your order confirmation email).
• How to Return:
  To begin the return process:
  1. Please email our customer serivce team via email: [email protected]
  2. Provide your order number and the reason for your return.
  3. We will send you a return shipping label and instructions on how to return the item.
• Refunds & Exchanges:
  Once we receive your returned item, we will:
  • Process a refund to your original payment method, or
  • Issue a store credit or exchangeif you prefer
  Refunds will be issued within 7-10 business days after we process your return.
• Return Shipping:
  If the return is due to our error (e.g., wrong item, damaged), we will cover return shipping costs. If you are returning an item for any other reason, you are responsible for the return shipping fees.
• Non-returnable Items:
  • Intimate apparel (e.g., socks, underwear)
  • Final Sale Items